Question 1

How do I place an order or get a quote?

Accepted Answer

Please visit our contact tab on the website so we can capture some initial information about your request or contact Faith at 843-442-4649.

Question 2

What is your lead time for requesting a cake?

Accepted Answer

I require at least 2 weeks notice in order to ensure I meet your needs and can design, create and deliver an exceptional customer experience and a great tasting cake. Wedding cakes should be booked at least 2-4 months before the wedding to ensure I have availability. I typically have bookings as far as a year in advance for weddings.

Question 3

What is the best way to cut our cake?

Accepted Answer

Typically wedding cake slices are smaller than party cake slices but ultimately this is your choice.

Question 4

Can I place an order online if I know what I want?

Accepted Answer

At this time, this is not a cake service we offer. We want to engage with you personally to ensure we are creating a dessert that meets  your needs from design to the actual cake itself. Each cake that is requested is a unique request and requires our touch point with each of our customers. But chewies can be ordered online. Please allow 48 hours for processing. Chewies take 2 days to arrive (ordered on a weekday) Chewies will not ship out on weekends.

Question 5

Do you offer cake tastings?

Accepted Answer

I offer monthly cake tastings and the cost is $25.00 per couple and $5.00 for each additional guest. My cake tastings are a special event where multiple couples can come and taste cakes, view some of our cake designs and meet with the cake artist that will design the cake of your dreams. If you would like a separate cake tasting I do them by appointment only.

Question 6

What other services do you offer?

Accepted Answer

Please visit the classes tab on website to view all services.

Question 7

What cake flavors do you offer?

Accepted Answer

Please visit the menu page for all flavors.

Question 8

What are your prices/fees for cakes, weddings or events?"

Accepted Answer

Single-Tier Cakes
A round 3- layer cake (3 layers of cake, 2 layers of filling and 4" high) made of one of our listed flavors and fillings, frosted and decorated with butter cream begins at $40.00 for a 6" cake (diameter).  Prices increase with size and decoration. A smash cake for babies is a 6" two-layer cake and starts at $20.00.

Tiered Cakes
The starting price for a tiered wedding cake is $5.00 per slice.  Additional charges apply for decorations, modeled figures, separations, pillars, columns, and toppers.

Cupcakes
We offer standard cupcakes custom-designed for your special occasion with a dozen minimum, and swirled butter cream frosting. Custom decorations are an additional charge depending on the complexity. *Standard-size filled or infused cupcakes start at $3.50. Standard filled and infused start at $3.75.

Delivery and Setup
We personally deliver and set up wedding cakes and/or cupcakes. There is a charge of $25 for first 10 miles and $1 per mile afterwards.

Question 9

What is your cancellation/ return policy.

Accepted Answer

At Elegat Treats we strive to satisfy all of our clients. In the case that you cancel or are disatified with  your order contact the shop immediately ( the same day or if after hours send an e-mail with detailed description and a clear  picture of the problem).
If management decides that problem is Elegant Treats related then an IN STORE/ IN SHOP CREDIT WILL BE ISSUED. The store credit has an expiration date of 6 months from cancellation date.

Question 10

What forms of payment do you accept?

Accepted Answer

Square (Debit/ Invoice), Cash , All major credit cards. 
 
We do not accept any other forms of payment. Do not send a payment through an unauthorized payment channel. If you do it will be considered a donation. You will not get a refund, and your order will be voided.  
NO EXCEPTIONS!!!!!!!!!!!!!

Question 11

What are your office Hours?

Accepted Answer

Monday 9-6 
Tuesday 9-6
Wednesday 9-6
Thurdsay 9-6
Friday 9-1
Saturday 9-2
Sunday Closed

Frequently Asked Questions